​ About Us & General Information

What kind of products do you sell?
Hannah Online Shop offers a variety of products, curated mix of beauty essentials, stunning jewelry, and unique Thriftshop finds.

What are your business hours?
Always Open
Monday To Friday
9am - 5pm
Saturday - Sunday
10am - 5pm

​How can I contact you?
You can contact us via email at hannahonlineshop.au@gmail.com

Is Hannah Online Shop a legitimate seller?
Yes, our customers consistently describe us as a "Legit seller," "Trusted seller," and praise our "honest and great communication."

​Orders & Payments
​How do I place an order?
You can place an order directly through our website. Simply browse the product categories, add your desired items to the cart, and proceed to checkout. ​

What payment methods do you accept?
We accept major credit cards ( Visa, Mastercard, PayPal, and direct bank transfers )

Do you offer discounts or promotions?
Yes, we frequently have promotions! Currently, we are running a "CLEARANCE SALE AND FREE SHIPPING" event. Keep an eye on our website and newsletter for future offers. ​Shipping & Delivery

​Do you offer free shipping?
Yes, we are currently offering free shipping as part of our "CLEARANCE SALE AND FREE SHIPPING" promotion. ​

How fast will my order arrive?
Customers have noted that orders "fast arrive" and that we provide "quick postage." We aim to get your order to you as quickly as possible. ​

What is your shipping policy?
PAY TODAY SHIP TOMORROW (Mondays - Fridays) Estimated Transit Days (Business Days only)
Standard Ship:
3-4 Days for QLD Door to Door
4-6 NSW/WA/NT/SA/ Door to Door
5-7 Victoria/Tasmania via Australia Post Door to Door.
For express delivery:
2 to 3 days QLD, NSW, WA, SA, VIC, NT, and TAS via Australia Post Door to Door.

​Products ​What brands do you carry?
We carry a range of products, curated mix of beauty essentials, stunning jewelry, and unique Thriftshop finds, and various other high-quality brands. ​

Are your products effective?
Many customers have reported that our products are "100% EFFECTIVE." We source and sell products that we believe in. ​

Do you include any extra gifts with orders?
Yes, We include "extra little gifts" with orders as a thank you to our customers. ​

Customer Service ​
What if I have an issue with my order or product?
We are committed to providing excellent customer service. Please contact us via email with any issues, and we will do our best to resolve them promptly. Our customers often describe us as "very friendly and responsive."

​How can I stay updated on new products and offers?
You can sign up for our newsletter on the website to receive news and updates.

Thank You ❤️
​Thank You for Visiting! ​We genuinely appreciate you stopping by our website today. We hope you found exactly what you were looking for! Subscribe and Follow us on social media to stay connected! ❤️